Tag: Southwest

Cantwell demands full accounting of Southwest Airlines’ refunds after holiday travel disruptions

Cantwell demands full accounting of Southwest Airlines’ refunds after holiday travel disruptions

WASHINGTON, D.C., February 19, 2023—U.S. Senator Maria Cantwell (D-WA), who chairs the Senate Committee on Commerce, Science and Transportation, sent a letter to Southwest Airways COO Andrew Watterson previous Wednesday demanding added information and facts about refunds becoming offered to clients impacted by the airline’s 

Senate panel hearing targeted Southwest Airlines holiday travel meltdown : NPR

Senate panel hearing targeted Southwest Airlines holiday travel meltdown : NPR

Southwest Airlines was on the incredibly hot seat through Thursday’s Senate panel hearing. Senators had a lot of questions about the airline’s Xmas meltdown. LEILA FADEL, HOST: A prime govt with Southwest Airlines endured a grilling on Capitol Hill yesterday. A MARTÍNEZ, HOST: Yeah, a 

Southwest Airlines Faces Criticism in US Senate Over Holiday Travel Chaos

Southwest Airlines Faces Criticism in US Senate Over Holiday Travel Chaos

Southwest Airlines confronted hefty criticism during a listening to in front of the United States Senate on Thursday owing to the much more than 16,000 flight cancellations for the duration of the fast paced wintertime holiday break journey interval.

All through the listening to, the U.S. Senate Commerce Committee recounted some of the most disturbing tales from the just about two million buyers impacted by a collection of delays and cancellations prompted by winter season weather conditions and technological shortcomings.

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When asked for an clarification about how the journey concerns could’ve took place, officials from Southwest and the carrier’s pilot union disagreed about the lead to. While the airline generally cited wintertime weather conditions, the union blamed “poor preparation and a failure to modernize technological know-how.”

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Senator Ted Cruz identified as the journey disruptions “an epic screwup,” and Senator Amy Klobuchar called the cancellations “unacceptable.” Cruz also explained he thinks Southwest executives “are fully commited to undertaking all the things achievable to avert its recurrence.”

“We’re often going to have these climate events and some of us believe that they’re heading to grow to be additional critical,” Commerce Committee chair Senator Maria Cantwell explained. “But what we want is to have a technique that is all set to tackle that.”

Southwest Chief Government Officer Bob Jordan did not look at the hearings, but Main Working Officer Andrew Watterson was in attendance and acknowledged that blunders have been designed and technological know-how issues performed a position in the disruptions.

“Let me be crystal clear: we messed up,” Watterson claimed. “None of this is an excuse. There have been technologies issues during the disruption, we don’t dispute that.”

Southwest Airways Pilots Association (SWAPA) president Casey Murray blamed the firm and its leadership for a “failure to modernize crew management processes and technologies and to get ready for the storm.”

The holiday break vacation meltdown was believed to price tag the carrier much more than $1 billion and caused the U.S. Office of Transportation to start a full-scale investigation.


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Southwest Airlines faces investigation, 0M loss over holiday travel disaster : NPR

Southwest Airlines faces investigation, $220M loss over holiday travel disaster : NPR

Vacationers hold out in line at the Southwest Airlines ticketing counter at Nashville Worldwide Airport after the airline canceled countless numbers of flights in Nashville, Tenn., on Dec. 27, 2022. The Department of Transportation is investigating the catastrophe, which led to $220 million in losses 

US Transportation Dept. investigating Southwest holiday travel meltdown

US Transportation Dept. investigating Southwest holiday travel meltdown

CNN  —  The US Transportation Division explained it is in the early levels of an investigation into the Southwest Airways vacation travel meltdown in December. The probe includes an assessment of no matter whether Southwest is scheduling far more flights than it can take care 

Southwest Pilots Plan Vote to Authorize Strike After Holiday Travel Chaos

Southwest Pilots Plan Vote to Authorize Strike After Holiday Travel Chaos

(Bloomberg) — Southwest Airlines Co. pilots will vote on irrespective of whether to authorize their union to strike, annoyed by lack of progress in talks that started off a few years in the past and scheduling challenges that contributed to 16,700 flight cancellations late very last thirty day period.

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It will be the initial time that Southwest aviators have voted on such a shift, the Southwest Airways Pilots Association stated in a information to members Wednesday.

The vote, which commences May well 1, will not allow for pilots to walk off the occupation. It is 1 in a series of techniques essential underneath a federal law governing airline-labor relations that involves the Countrywide Mediation Board and inevitably could direct to a strike.

“A agreement is needed now far more than ever to deal with our failing operation, mitigate the tiredness that is affecting the safety of our procedure and to staunch the bleeding of pilots who are leaving Southwest for improved functioning circumstances in at any time-raising numbers,” Casey Murray, president of the union, claimed in the concept.

All four of the nation’s major airways are performing to arrive at new pilot labor agreements just after the pandemic stalled negotiations, and the current contracts are anticipated to be pricey. Talks throughout the market have been significantly tense as unions find boosts in payment and much more flexible work schedules, and pilots have regularly picketed exterior of airports and web sites of firm trader conferences.

Southwest mentioned Wednesday that the opportunity vote will not impression its functions and has no bearing on deal negotiations. The sides are scheduled to resume mediation on Jan. 24.

“We will carry on to observe the system outlined in the Railway Labor Act and work, below the support of the Nationwide Mediation Board, towards reaching an settlement that rewards our pilots and areas them competitively in the industry,” Southwest said in a assertion.

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The Dallas-primarily based carrier informed buyers past month that it has accounted for all open up labor contracts, including pilots, in expense guidance it offered for 2023.

Leaders of Delta Air Traces Inc.’s pilots union are meeting this 7 days to choose no matter if to approve a tentative agreement and send out it out for a membership vote. That arrangement would deliver at the very least 34{e9f0aada585b9d73d0d08d3c277fd760092386ec23cac37d50f4b8cd792b062a} in cumulative pay raises for aviators in excess of 4 yrs. The Air Traces Pilots Affiliation device at Delta has mentioned it will agenda briefings for associates on terms of the accord prior to any ultimate vote happens.

See also: Delta’s Outlook Misses Estimates as Labor Fees Climb

Pilot union leaders at American Airlines Group Inc. in November turned down a proposed deal that would have elevated pay back 19{e9f0aada585b9d73d0d08d3c277fd760092386ec23cac37d50f4b8cd792b062a} more than two a long time and United Airways Holdings Inc. pilots overwhelmingly voted down a new labor arrangement, expressing it fell small of the “industry-major contract” they deserved.

Southwest shares fell 2.2{e9f0aada585b9d73d0d08d3c277fd760092386ec23cac37d50f4b8cd792b062a} at 11:58 a.m. in New York.

(Updates with airline comment in sixth paragraph)

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